The device was received by olympus and inspected.The results of the inspection are included.As part of the investigation, a review of the service history record and a review of the instructions for use (ifu) were also conducted.The device was previously serviced by olympus.This device has undergone multiple inspections are part of asset returns since february 2018.The most recent inspection occurred on (b)(6) 2019.Minor scratches on the housing were noted during this inspection.The device passed the functional test, output test, and electrical safety test.The following statements are contained in the ifu: "connect the transducer to the generator by pressing the plug straight in.Caution do not twist or turn the plug." "connect the transducer to the generator by aligning the key way of the transducer connector with the key way slot on the transducer receptacle on the front panel.Push straight in.Caution do not twist or turn the plug." based on available information, the likely cause of receptacle failure is due to overstress of its components.This is frequently incurred as a result of user error.Often the user does not realize all connections are push/pull and instead the plug is twisted upon connection or removal.This action results in damage to the socket and may crack or damage the housing.Olympus will continue to monitor field performance of this device.
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