H10:the reported issue was investigated by remote support and it was determined that the ultrasound transducer needed to be replaced.Av-us ultrasound xdr (b)(4) was sent to customer to resolve the issue.Several attempts were made to gather additional information, but none were provided.Additionally, no further contact was established by the customer regarding the reported device and issue.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
|