Model Number 71953-01 |
Device Problem
Image Display Error/Artifact (1304)
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Patient Problems
Hypoglycemia (1912); Diaphoresis (2452)
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Event Date 02/02/2021 |
Event Type
Injury
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Manufacturer Narrative
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At this time product has not yet been returned.An extended investigation has been performed for the reported complaint and it has been determined that there was no indication that the product did not meet specification.The dhrs (device history review) for the libre reader was reviewed and the dhrs showed the libre reader passed all tests prior to release.If the product is returned, a physical investigation will be performed and a follow-up report submitted.The date of event is unknown.The date entered is the date abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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A customer reported, "bright beams" described as "white wide lines" displayed on the adc freestyle libre 2 reader screen.As a result of not being able to monitor their blood glucose, the customer experienced symptoms of hypoglycemia described as sweating and was provided grape sugar and sweet drinks for a diagnosis of hypoglycemia.There was no report of death or permanent injury associated with this event.
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Event Description
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A customer reported, "bright beams" described as "white wide lines" displayed on the adc freestyle libre 2 reader screen.As a result of not being able to monitor their blood glucose, the customer experienced symptoms of hypoglycemia described as sweating and was provided grape sugar and sweet drinks for a diagnosis of hypoglycemia.There was no report of death or permanent injury associated with this event.
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Manufacturer Narrative
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The reported reader (b)(6) was returned and investigated.Visual inspection was performed on the returned reader and no issues were observed.The reader was turned on and a cracked display caused by misuse was observed.The reader log was downloaded and observed readings in the log, proving this is not an out of the box issue.Therefore, this issue is not confirmed to use.All pertinent information available to abbott diabetes care has been submitted.
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Search Alerts/Recalls
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