There was an allegation of questionable high elecsys vitamin d assay results for two patients (husband and wife) after being diagnosed with covid19.The initial results for both patients were >70 ng/ml with a data flag.The results using a 1:2 dilution were >70 ng/ml with a data flag.Calculated, the results would be at least 140 ng/ml.The results using a 1:5 dilution were >70 ng/ml with a data flag.Calculated, the results would be at least 350 ng/ml.On (b)(6) 2021, new samples were taken from both patients and the results were >70 ng/ml with a data flag.These samples were sent to another laboratory and tested on a beckman coulter dxl analyzer.The wife's result was 63.9 ng/ml and the husband's result was 58.2 ng/ml.The customer used cobas e411 rack analyzer serial number (b)(4).
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Samples from the patients were submitted for investigation.The customer's results after dilution could not be confirmed.The results obtained with a 1:2 dilution were comparable to the results from beckman.Per product labeling, samples with vitamin d concentrations above the measuring range can be manually diluted with diluent universal or a suitable human serum with a low analyte concentration.The recommended dilution is 1:2.The concentration of the diluted sample must be > 30.0 ng/ml.After manual dilution, multiply the results by the dilution factor.Automatic dilution by analyzer is not possible.Based on the investigation and product labeling for the assay, the issue was consistent with the customer performing an automatic dilution which is not possible with this assay where they would obtain a value > 70 ng/ml, no matter which dilution factor the customer selected.Assays from different manufacturers may generate different values.This related to the overall setups of the assays, the antibodies used and the standardization methodology/materials used.A general product problem was not found.
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