Model Number ZM-531PA |
Device Problems
Overheating of Device (1437); Temperature Problem (3022)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 01/22/2021 |
Event Type
malfunction
|
Manufacturer Narrative
|
The customer reported that the unit would not transmit vitals to central nursing system (cns) and the batteries were inserted incorrectly which caused the unit get hot.The unit was in patient use but no harm was caused to the patient.Nihon kohden continues to investigate the reported event.
|
|
Event Description
|
The customer reported that the unit would not transmit vitals to central nursing system (cns) and the batteries were inserted incorrectly which caused the unit get hot.The unit was in patient use but no harm was caused to the patient.
|
|
Manufacturer Narrative
|
Details of complaint: the customer reported that the telemetry transmitter would not transmit vitals to the central nurse's station (cns).Additionally, the batteries were inserted incorrectly which caused the unit to overheat.The unit was in patient use, but no harm to the patient or user was reported.Service requested / performed: exchange.Investigation summary: a previous investigation identified that the incorrect insertion of the battery may cause the battery spring terminal to break the coating of the battery, leading to short circuit and eventually heating of the device.The most probable cause of the issue is improper battery insertion.The operator's manual provides instruction on how to properly insert the batteries on the device.Furthermore, a design change was made to prevent overheating by short circuit caused by improper insertion of batteries (ref (b)(4)).The design change has been applied to the following serial numbers: (b)(6) or later a design change has been implemented to the product to prevent short circuit of the battery during battery insertion.The complaint device was manufactured prior to this change.
|
|
Event Description
|
The customer reported that the telemetry transmitter would not transmit vitals to the central nurse's station (cns).Additionally, the batteries were inserted incorrectly which caused the unit to overheat.The unit was in patient use, but no harm to the patient or user was reported.
|
|
Search Alerts/Recalls
|