The facility did not provide any samples or photos to evaluate for the investigation.Unfortunately, as a result, bd was unable to verify the reported issue.Bd has confirmed that some of the product, which included this lot, had an applicator end cap that was improperly secured during the manufacturing process which resulted in broken glass dropping out of the applicator.The root cause is attributed to the equipment station for the end cap placement unto the applicator body.Production record review has been completed for the batch/lot 0339071 and no non-conformance were noted during the manufacturing of this lot.Corrective actions were initiated which led to bd conducting a voluntary recall on certain lots of the chloraprep hi-lite orange 26 ml applicator.Your facility should have received a recall notification for this failure, and it also attached to this email.Please ensure that your facility completes the customer response form associated with the recall and follow the directions provided.Bd recognizes that customers place their trust in our products, and we strive to exceed the expectations of every customer.Your feedback is essential to our mission to improve the productivity and safety of health care globally.
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