Model Number N/A |
Device Problem
High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/22/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The customer contacted the siemens customer care center (ccc) and informed that a patient correlation study, quality control (qc) and calibration evaluation, were performed to evaluate the high bias in patient samples for br 27.29 assay.Siemens dispatched a customer service engineer (cse) to the customer site.The cse inspected the atellica im 1600 analyzer and observed no issues.The wash stations, acid-base, and reagent dispense were checked and acceptable.The valve on the wash stations was verified and functioning correctly.Siemens is investigating the issue.
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Event Description
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The customer observed high cancer antigen (br 27.29) patient results and a high bias in quality controls (qc) on the atellica im 1600 analyzer with serial number (b)(4).The customer informed siemens that high br 27.29 results were reported and questioned by the physician(s).The customer used the same patient samples to perform repeat testing on an alternate atellica analyzer at the same customer site.The customer noted that repeat test results matched between the analyzers.However, the customer informs that patient results and qc are higher when compared to their sister site.The customer did not issue corrected reports and informed siemens that the event caused a delay in testing because patient samples were sent to an alternate site for br 27.29 testing.There are no reports of patient intervention or adverse health consequences due to the high br 27.29 patient results.
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Manufacturer Narrative
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Siemens has investigated and confirmed atellica im br 27.29 (br) assay no longer meets the instructions for use (ifu) claimed pack calibration interval.Siemens distributed urgent medical device correction aimc 21-12.A.Us and urgent field safety notice aimc 21-12.A.Ous in july 2021 to customers who have received the atellica im br assay.The communications inform customers of the assay not meeting the pack calibration interval and advises customers to change the pack calibration interval from 10 days to 3 days on each atellica im analyzer generating br results.Siemens updated section h6 to include new codes.An appropriate term/code for investigations findings was not available.The investigation findings indicate an issue with device stability.
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Manufacturer Narrative
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Siemens filed the initial mdr 2432235-2021-00043 on 16-feb-2021.Siemens filed the first supplemental mdr 2432235-2021-00043_s1 on 22-jul-2021.Correction (22-sep-2021): siemens made corrections to sections d1, d2, d4, g1, g4 and included the correct product information, manufacturing site, and premarket identification for the reported event.
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Search Alerts/Recalls
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