If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.The actual device was returned for evaluation.During repair, an evaluation was performed and it was determined that the device was leaking liquid and would not charge.Therefore, the reported condition that the device did not charge was confirmed.The assignable root cause was determined to be traced to user, which is user error.(b)(4).
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It was reported from (b)(6) that during service and evaluation, it was determined that the housing of the power module device was cracked/damaged, the device was leaking liquid, there was component damage, the device would not charge, there was fluid ingress, and the device did not function.It was further determined that the device failed pretest for check liquid indicator, function test, charging and checking of power module in charger, information button and self-test, and general condition and lever function.It was noted in the service order that the device had did not charge.There was a red light on the device but impossible to charge it.This event did not occur during surgery.There was no patient involvement.There were no reports of injuries, medical intervention, or prolonged hospitalization.All available information has been disclosed.If additional information should become available, a supplemental medwatch will be submitted accordingly.
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