G4:23mar2021 b4:(b)(6) 2021 multiple good faith efforts were made to obtain information regarding device evaluation, repair, and operational status with no response from the reporter and therefore cannot be determined.It is unknown if any parts or repair has been conducted.The customer's alleged malfunction could not be confirmed.If new information is received, a supplemental report will be submitted.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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