Catalog Number 364957 |
Device Problems
Short Fill (1575); Volume Accuracy Problem (1675)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/29/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Date of event: unknown.The date received by manufacturer has been used for this field.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.(b)(4).
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Event Description
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It was reported when using the bd vacutainer® urine complete cup kit there was under-fill or low draw.The following information was provided by the initial reporter.The customer stated: "the tubes were underfilling." received call from laboratory manager that reports "facility noticing.5 ml away from minimum fill line.He states only 10 instances within a months time.No specific date of event.Facility has to recollect patient's urine with no issues.Facility is sitting at 7,000 feet elevation.".
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Manufacturer Narrative
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The following fields were updated due to additional information: d.10.Device available for eval?: yes.D.10.Returned to manufacturer on: 2/19/2021.H.6.Investigation: no customer samples from catalog 364957, lot number 0120087 were returned for this complaint; however, 2 customer samples from catalog 364957, lot number 0120087 were returned for a related complaint.No photos were returned to be evaluated.Draw testing was performed and all tubes were within specification limits.Bd was unable to confirm the customer¿s indicated failure mode because the defect was not observed in the customer sample testing.Based on the investigation results to date, root cause was not determined.Based on a review of the device history record for the incident lot, all product specifications and requirements for lot release were met.There were no related quality issues during manufacturing of the product.
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Event Description
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It was reported when using the bd vacutainer® urine complete cup kit there was under-fill or low draw.The following information was provided by the initial reporter.The customer stated: "the tubes were underfilling." received call from laboratory manager that reports "facility noticing.5 ml away from minimum fill line.He states only 10 instances within a months time.No specific date of event.Facility has to recollect patient's urine with no issues.Facility is sitting at 7,000 feet elevation.".
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Search Alerts/Recalls
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