The reported event was inconclusive.No sample was returned for evaluation.A potential root cause for this failure could be ¿operator/machine error¿.The device history record was reviewed and found nothing that could have caused or contributed to the reported event.Labeling review was not performed as labeling review could not have prevented this issue.H11: section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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