This event has been recorded by zimmer biomet under (b)(4).Review of the most recent repair record determined the rpms were at the low end of specification, control bar not in the correct position, head, control bar, and width plates had nicks and the head, control bar, motor, and width plates were replaced and resolved the reported issue.Device is used for treatment.Review of complaint history identified additional similar complaints for the reported item and no additional complaints for the reported part and lot combination.Complaints are monitored through monthly complaint review in order to identify potential adverse trends.A definitive root cause cannot be determined.No corrective actions, preventive actions, or field actions resulted after investigation of this event.The event is confirmed.
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