It was reported that the pulsavac handpiece started to heat after connecting of the battery unit.Batteries heated also.Battery unit and handpiece smelled like burned plastic.The event occurred before the surgery started.Product has not contaminated, package is opened but item is not used, removed from or before operation has started.No adverse event was reported as a result of this event.
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Visual examination of the returned product/provided pictures identified the device was returned used, as there was still fluid in the tubing and suction.Visual inspection found the cord and wires had been pulled out of the battery pack.Upon opening the pack it was discovered the rest of the wiring was missing from the pack, therefore functional testing could not be completed.No other damage was found.Lot identification is necessary for review of device history records, and lot identification was not provided.Device is used for treatment.Review of complaint history identified additional similar complaints for the reported item.However, as the lot number is unknown, an additional review could not be performed.A definitive root cause cannot be determined.No corrective actions, preventive actions, or field actions resulted after investigation of this event.The event cannot be confirmed.
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