Model Number 03P6832 |
Device Problem
High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/22/2021 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Was this device serviced by a third party?: no.All available patient information was included.Additional patient details are not available.A review of tickets found one similar complaint for magnesium lot 01965un20, but no trends were identified for false elevated results.Return testing was not completed as returns were not available.Historical performance of reagent lot 01965un20 was evaluated using world wide data from (b)(4).The population median results for the lot are within established limits.A review of the manufacturing documentation did not identify any issues associated with the customer's observation.Labeling was reviewed and probable cause was identified: contamination may occur from other sources for falsely elevated magnesium results.Based on the investigation no product deficiency was identified for the architect magnesium reagent, lot 01965un20.
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Event Description
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The customer observed falsely elevated magnesium (mag) result on c4000 processing module for one patient.The results provided were: on (b)(6) 2021, sid (b)(6), initial=7.3 mg/dl/repeated=2.1 mg/dl and 2.2 mg/dl/previous history=2.1 mg/dl.Laboratory reference range for magnesium=1.6 to 2.6 mg/dl there was no reported impact to patient management.
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Manufacturer Narrative
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This follow up is being submitted to include d8 and h6 information previously submitted using the h10 section in their respective fields.
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Search Alerts/Recalls
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