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Model Number V60 |
Device Problem
Device Displays Incorrect Message (2591)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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Date of event: (b)(6) 2021.Date of report: 11mar2021.
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Event Description
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The customer reported there was an error in the touch panel.The field service engineer (fse) confirmed the reported failure.The (fse) calibrated the touch screen; however, the phenomenon did not improve; therefore, the touch screen was replaced.The unit was not in use, and there was no patient or user harm reported.
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Manufacturer Narrative
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The touchscreen was returned to the manufacturer for evaluation.The customer complaint cannot be verified.After calibration, all buttons respond normally.No-fault found.
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Search Alerts/Recalls
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