The reported issue was inconclusive due to poor sample condition.Visual inspection noted two photo samples were received.Visual evaluation noted one photo shows a single statlock package, and the second photo showed the bulk packaging.Based on the photos received, the reported event was unable to be confirmed.A potential root cause for this reported failure was operator error.This device was not used for patient treatment or diagnosis.It was unknown whether the product had caused the reported failure.It was unknown whether the device met specifications or not.The device history record was reviewed and found nothing that could have caused or contributed to the reported event.A labeling review was not performed because labeling could not have prevented the reported failure.H11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
|