The investigation determined that a higher than expected b-hcg ii (bhcg) result was obtained when a single patient sample was tested using vitros bhcg lot 2860 on a vitros 5600 integrated system.The assignable cause for the higher than expected vitros bhcg result could not be determined.As this was a new lot four days prior to the higher than expected result being obtained, there was not sufficient historical quality control results to draw a conclusion of performance prior to the event.However, current qc performance in combination with vitros bhcg lot 2860 is acceptable.A vitros bhcg lot 2860 performance issue is not a likely contributor to the event.Additionally, an ortho service engineer determined that the microwell subsystem including the luminometer, well wash, signal reagent, and dispense profiles were all as expected.There is no indication of an instrument malfunction and unexpected instrument performance is not a likely contributor to the event.However, an instrument issue at the time of the event cannot be completely ruled out as no diagnostic precision testing was performed.Continual tracking and trending of complaints has not identified any signals that would indicate a potential systematic issue with vitros bhcg reagent lot 2860.The customer did not provide their pre-analytical sample handling process for either of the samples.Therefore, improper sample processing (sample centrifugation) cannot be ruled out as a contributor to the event.It is possible that cellular debris, due to poor sample preparation, was present in the affected sample, although this cannot be confirmed.Email address for contact office in field (b)(4).
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A customer obtained a higher than expected b-hcg ii (bhcg) result when a single patient sample was tested using vitros bhcg lot 2860 on a vitros 5600 integrated system.Vitros bhcg patient sample 1 result of 69.59 miu/ml vs the expected result of <2.39 miu/ml.Biased results of the direction and magnitude observed may lead to inappropriate physician action if undetected.The non-reproducible, higher than expected, vitros bhcg result was reported from the laboratory but a corrected report was issued.There was no allegation of actual patient harm as a result of the event.This report corresponds to ortho clinical diagnostics inc (ortho).Complaint numbers (b)(4).
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