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Model Number 7317 |
Device Problem
Nonstandard Device (1420)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/22/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The incident sample has been requested but to date has not been received for evaluation.If the sample is received, or if additional information pertinent to the incident is obtained a follow-up report will be submitted.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.
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Event Description
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The customer stated there were 11 sponges in the pack instead of 10.There was no patient harm.
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Manufacturer Narrative
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The device history record for the reported lot number was reviewed and indicated that the product was released accomplishing all quality standards.One unsealed sample with lot number 20a095562 was received for evaluation.After reviewing the returned sample, the reported issue was confirmed; there were 11 sponges returned.Brainstorming activities took place with the area supervisor, quality engineer, area mechanic, and manufacturing associate to determine the root cause of the reported issue.Scale challenge checks for all vistec machines were performed.All bands on all vistec machines were inspected and tightened.Compressor plates on all vistec machines were replaced.Control plan for heightened inspection was implemented and being performed.Based on the available information, the exact root cause could not be determined.As part of continuous improvements, a corrective action has been opened to investigate the issue further.An alert was issued to the operators in the vistec room to make them aware of the reported complaint.This complaint will be used for tracking and trending purposes.
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Search Alerts/Recalls
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