Catalog Number 8065750597 |
Device Problem
No Display/Image (1183)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/08/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The manufacturer internal reference number is: (b)(4).
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Event Description
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A customer reported that prior to a procedure the laser display failed.The system turned on but does not present any information on the display.There was no patient involvement.Additional information has been requested.
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Manufacturer Narrative
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The company service representative examined the system and replicated the reported event.The nonconforming printed circuit board (pcb) was replaced to resolve the issue.The system was then tested and met product specifications.The system manufacturing device history record (dhr) was reviewed.Based on assessment, the product met specifications at the time of release.Root cause the root cause of the reported event can be attributed to the nonconforming printed circuit board (pcb).The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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