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Model Number 7462 |
Device Problem
Nonstandard Device (1420)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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The incident sample has been requested but to date has not been received for evaluation.If the sample is received, or if additional information pertinent to the incident is obtained a follow-up report will be submitted.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.
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Event Description
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The customer reported receiving 13 x-ray gauze inside the pack instead of 10.
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Manufacturer Narrative
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Investigation conclusion: the customer reported receiving a total count of 13 surgical gauze inside a 10 count pack.The product was discarded.A device history record (dhr) review was completed for the reported lot and no manufacturing related issues were identified.As part of our manufacturing process, prior to release of product, all device history records are reviewed and approved by quality.The reported product was not returned for evaluation as it was discarded; therefore, the failure of "miscount- surgical gauze" was not confirmed.A complaint trend analysis of the reported product family identified a trend requiring action.An investigation has been initiated to determine the root cause of the reported product issue.The scope of the investigation encompasses the reported lot number manufactured on 2020-10-21.This complaint will be closed and used for tracking and trending purposes.
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Search Alerts/Recalls
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