As part of the manufacturer's investigation, an evaluation of the device, review of the device history record (dhr), and review of the instructions for use (ifu) were conducted.The device was returned to olympus for evaluation and repair.The evaluation confirmed the user report.The lamp was improperly installed.In addition, the lamp had 200 hours, the light output was below specifications, there was a worn out scope socket slider switch causing intermittent use of high intensity mode, air output was below specifications, and there was corrosion in the air tubing.The unit was repaired and equipped with a new type switch.The dhr review did not show any abnormalities or anomalies identified during production.The device met all specifications upon release.The root cause for the gap due to improper lamp installation was traced to not sufficiently applying heat compound when the lamp was replaced.The wear on the scope socket slider switch, intermittent high intensity mode, lamp brightness below specifications, corroded air tube, and air leakage are likely due to use over a long period of time.The ifu contains the following statement: apply enough heat compound.If not enough heat compound is applied, the heat can cause lamp ignition failures." olympus will continue to monitor the field performance of this device.
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