It was reported to the manufacturer, by the end user, per the end user, that patient was laying on mattress and wife inflated mattress so high that patient fell out of bed and had a cut on his forehead and right arm bleeding at elbow.Fell out of bed on left side but ended up on his right side.Patient is in emergency room and is saying the right side of head is hurting.C2 and c3 vertebrate in neck is broke waiting on neuro surgeon to come in.Also compression fracture of t7, t8, t9, t10 and t12 in the spine at chest level.Said has foam mattress on bed under the air mattress.Daughter found father laying on ground and called 911.Complaint # (b)(4) was entered into our system to have the mattress and control unit returned for investigation.
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