Model Number HR-1002-00-00 |
Device Problem
Insufficient Information (3190)
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Patient Problem
Abnormal Blood Gases (1034)
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Event Date 03/19/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The customer provided the epoc results they considered discrepant, but no comparative results.The customer's complaint of low po2 results with card lot # 01-21035-20 will be investigated by looking at in-house data, finished goods testing, lifetime testing, retain testing and a search to see if there are any other complaints on this same card lot.The customer stated since they have used a new card package of the same lot, they did not observe any further discrepant results and they are operational.The cause of this event is unknown.
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Event Description
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The customer is alleging discrepant low po2 results on 3 patients on the epoc reader.The customer provided the epoc results they considered discrepant, but no comparative results.The customer stated for elderly ventilated patients, the customer expected values of at least 60 mmhg.For younger patients they expected values of at least 80 mmhg.The customer did not specify which patients are elderly and which are younger.Siemens requested additional information several times but none has been received.The customer stated the samples are collected from the patient's earlobes after the application of finalgon to cause increased blood flow to the area.There is no report of injury due to this event.
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Manufacturer Narrative
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Siemens has completed the investigation: the cause of the alleged discrepancies could not be identified from the information provided by the customer.A review of the in-house performance for the card lot used, lot 01-21035-20, did not identify any product deficiencies.In addition, there were no other complaints received on card lot 01-21035-20.Therefore, there is no further evidence that the system or reagent cards are not performing as intended.A review of finished goods (fg) test data demonstrates that card lot 01-21035-20 performed as expected for po2 with respect to the target.Overall, the lot had acceptable performance for po2 in both aqueous control fluids tested at the time of lot release.The fg blood results for card lot 01-21035-20 were assessed for evidence of discrepant bias on the oxygen sensor.The fg blood results for card 01-21035-20 also demonstrated acceptable performance for po2.
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Search Alerts/Recalls
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