It was reported that the patient had a seizure and fell and hit the doorway about a week and a half ago and since then he has been having a return of symptoms (memory loss and stiffness).The patient rep stated that they were trying to check his therapy but thought there were getting 'poor communication' on the patient programmer.They noticed that the therapy was off.The patient was able to turn therapy back on and saw 'on' and 'ok.' the patient was redirected to the hcp to make them aware of the seizure, fall, and symptom return.
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