Following information reported by the end-user, the enterprise 5000x bed was damaged.There was a patient on the bed.No injury was reported.The device evaluation performed by the arjo technician revealed that one of the upper arms and lower arm detached and the middle section of the bed and backrest frame were bent.It was decided to replace the bed with the new one.In arjo technician¿s opinion, observed damages may prove that the side panel was blocked by the obstacle during raising of the backrest.The instruction for use dedicated to enterprise 5000x bed (746.577) warns: ¿when the bed is operated, make sure that obstacles such as bedside furniture do not restrict its movement.¿ to sum up, the arjo device failed to meet its specification since the side rail detached partially and the bed¿s frame was bent.There was a patient on the bed when the failures occurred.The complaint was decided to be reportable due to the safety side rail malfunction (one of the upper arms and lower arm detached).
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