The incident sample has been requested but to date has not been received for evaluation.If the sample is received, or if additional information pertinent to the incident is obtained a follow-up report will be submitted.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.
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The customer reported that while using an unknown pump with an unknown serial number the pump was started per usual usage for a feeding, and the distal line was occluded.The distal occlusion alarm failed resulting in a spillage of formula, this is not a first-time occurrence.The occurrence rate for this is all the time if the distal end is occluded by clamping and when tested in a test environment it occurs at least 75% of the time.This has been seen with multiple pumps from this model / make.No labs or tests can be collected aside from measuring flow from the pump to a graduated cylinder and examining the wild inaccuracy in the pump's delivery 25% greater or lesser deviation from set infusion.Additional information received stated that the devices cased minor discomfort but no injury resulted.
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