Investigation summary: since no samples displaying the condition reported are available for examination, we were unable to fully investigate this incident.No root cause can be determined as no samples were received.Furthermore, a device history record review showed no rejected inspections or quality issues during the production of the provided lot number that could have contributed to the reported defect.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.Investigation conclusion: since no samples displaying the reported condition were received a potential root cause could not be defined.Since no samples displaying the reported condition were received corrective actions are not necessary.
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It was reported that 2 syringe integra 3ml ll experienced difficult plunger movement, and premature needle retraction.The following information was provided by the initial reporter: i drew up the meds without issue but while compressing the plunger of the syringe, it jammed.I applied firm pressure but found that the needle retracted causing the plunger to travel the remaining tube expelling the medication.On another occasion a syringe from the same batch would not draw up a med appearing not to have suction.
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