The initial reporter received questionable elecsys free psa immunoassay and elecsys total psa immunoassay results for one patient tested on a cobas 8000 e 801 module.The patient's elecsys free psa immunoassay results were greater than the patient's elecsys total psa immunoassay results.The patient's initial results were not reported outside the laboratory.The customer provided the samples for additional testing.The samples were tested on a cobas 8000 e 801 module, cobas e 411 immunoassay analyzer, and an outsourced cleia analyzer.The customer's e 801 module serial number was requested but not provided.
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The customer provided the patient's sample for an investigation.The investigation confirmed the customer's elecsys free psa immunoassay and elecsys total psa immunoassay results.The investigation discovered the reported results were below the stated measuring ranges.As stated in the elecsys total psa immunoassay method sheet, "measuring range 0.006-100 ng/ml." as stated in the elecsys free psa immunoassay method sheet, "measuring range 0.01-50 ng/ml." upon investigation of the patient sample, no interferent against a component of the reagent was discovered.The customer's calibration and qc results, system alarm trace, and sample pre-analytical details were requested but not provided.The investigation did not identify a product problem.
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