The customer stated that repeat testing was performed to confirm correct results which met the clinical picture.The customer's complaint of low po2 results with card lot # 01-21041-20 will be investigated by looking at in-house data, finished goods testing, lifetime testing, retain testing and a search to see if there are any other complaints on this same card lot.The cause of this event is unknown.
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Siemens has completed the investigation: the cause of the alleged discrepancies could not be identified from the information provided by the customer.A review of the in-house performance for the card lot used, lot 01-21041-20, did not identify any product deficiencies.In addition, there were no other complaints received on card lot 01-21041-20.Therefore, there is no further evidence that the system or reagent cards are not performing as intended.The bias noted at the customer site could be due to the cumulative effect of multiple causes: different sample draws and delays between collection and analysis are known to affect test results if proper precautions are not considered.Given the sample draws were different for epoc and rp500, and the collection times are unknown, these cannot be ruled out as contributing factors.Additionally, the epoc and rp500 tests were not performed side-by-side, and there was 1 hour delay between tests.It is possible there were changes to the patient's condition during this time.There can be differences in bias between different instruments/platforms.It was noted that qc did not pass on epoc at the customer site, and incorrect rilibak ranges were used.If the customer is concerned on lot performance, it is recommended the customer perform valid qc procedures prior to blood testing.According to clsi c46-a blood gas and ph analysis and related measurements; approved guideline, it is recommended that blood gas measurements for the purpose of evaluating the gas exchange function of the lungs (po2 and pco2) should be performed on arterial blood only.Furthermore, the guideline indicates that in cases where "arterialized" capillary blood may be the only practical alternative to arterial blood, the blood gas results should be interpreted cautiously.In addition to sample inadequacies, the process of capillary collection may change po2 levels significantly.
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