On april 21, 2021, nakanishi received a telephone call from a hospital about a problem with an nsk handpiece overheating.The information nakanishi obtained is as follows: the event occurred around (b)(6) 2021.(the exact date is unknown.) the dentist was removing a sequestrum near #6 to #8 of the patient's teeth using the sgs-es handpiece (serial no.(b)(4)).The patient was under anesthesia.During the procedure, the dentist became aware of a red burn injury approximately 10mm in diameter on the patient's buccal mucosa.An oral ointment was prescribed for the patient.According to the dentist, there were neither abnormalities observed in the device prior to use, nor medical intervention required for the injury.
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Upon receiving the device involved in the mdr event, nakanishi conducted a failure analysis of the returned device, which included measuring the operating temperature of the device [report no.(b)(4).].These activities are described in more detail below.Methodology used: a) nakanishi examined the device history record and the repair history for the subject sgs-es device [serial no.Abg30106].There were no problems observed during manufacturing or testing noted in the dhr.There were also no repair history records since the device was shipped.B) nakanishi conducted temperature testing of the returned device in the following manner: b.1) temperature sensors were attached to the exterior of the device at various test points.This included the point most proximal to the patient (testing point (1)) and points further toward the distal end of the device (testing points (2) through (4)).The test setup was prepared to take temperature measurements at all points simultaneously, including a reference measurement at ambient room temperature.B.2) nakanishi attached a thermocouple (sensor to measure temperature) to each of the testing points.Nakanishi rotated the device's motor at 40,000 min-1, which is the maximum rpm for the motor that drives the handpiece (40,000 min-1 for the handpiece), with no water spray, and measured the exothermic response.B.3) nakanishi measured the temperature rise of the returned handpiece set at 40,000 min-1 (motor revolution 40,000 min-1).Nakanishi observed an abnormal temperature rise at test points (1) and (2) a few seconds into the test.Temperature measurements observed in the 5-minute test were as follows: - test point (1): 73.6 degrees c - test point (2): 57.7 degrees c - test point (3): 41.3 degrees c - test point (4): 36.8 degrees c identification of the specific failure mode(s) and/or mechanism(s) of the associated device components was conducted as follows: a) nakanishi disassembled the handpiece and performed a visual inspection of the internal parts.Nakanishi observed the following: - the ball bearing in the device was broken.- the ball bearing and spindle were soiled and discolored.B) nakanishi took photographs of all the disassembled parts and kept them in investigation report #c210422-04.Conclusions reached based on the investigation and analysis results: a) nakanishi determined that the cause of the overheating of the returned device was abnormal resistance during rotation due to the broken bearing.Nakanishi considers the possibility from many years of experience that the cause of the broken bearing was the ingress of undesirable materials into the bearing.B) a lack of maintenance caused the accumulation of debris on the internal parts, which caused debris ingress into the bearing during rotation.This contributed to the handpiece overheating.C) in order to prevent a recurrence of the handpiece overheating, nakanishi took the following actions: c.1) nakanishi reviewed the operation manual and reconfirmed the clarity and understandability of the instructions.C.2) nakanishi reported the above evaluation results to the dentist, and reminded the dentist of the importance of maintenance and checking of the handpiece prior to use to prevent overheating, as instructed in the operation manual.
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