A supplemental report is being submitted for device evaluation.Product event summary: the controller was returned for evaluation.Various analyses were conducted and reviewed in order to evaluate the performance of the device in relation to the reported event.Failure analysis of the returned device revealed that the controller passed visual inspection and functional testing.Review of the controller log files revealed that the device was not in use during the reported event date and was likely the backup controller.Log file analysis revealed four (4) controller power up events without associated motor start event and two vad disconnect alarms were logged since 30/apr/2021, indicating that a driveline was not connected to the controller when it was powered up.As a result, the reported event was confirmed.Of note, it was reported by the site that the controller was used in a demonstration event, which explains why a driveline was not connected to the controller.Based on the available information, the most likely root cause of the observed vad disconnect alarms can be attributed to the controller being powered up without a driveline attached, likely during a demonstration event.Investigation of this event is completed and the file will be closed.If new information is received, the file will be re-opened and a supplemental will be submitted.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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