It was reported that during the opening the envelope of a polarstem stem std ti/ha 8 non-cem was punctured and there was no vacuum.As this was noticed during set up, the procedure was performed, without any delay, using a s+n back-up device.Patient was not impacted.
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H6: it was reported that during the opening the envelope of a polarstem stem std ti/ha 8 non-cem was punctured and there was no vacuum.As this was noticed during set up, the procedure was performed, without any delay, using a s+n back-up device.Patient was not impacted.The device, which intent use is in treatment, was returned for investigation.The reported failure mode can clearly be identified.The stem is not fixed in the package any more, several scratches can be seen on the inside and a hole in the distal part is visible.The production records were reviewed but no deviations found.For the batch in scope no other complaint was reported.There is no indication that the device failed to match specification at the time of manufacturing and when released for distribution.According to our instructions for use implants may not be implanted under any circumstances if the packaging is damaged or not intact.The risk is covered within our product specific risk file.The root cause can not be established and no potential contributing factor can be identified.To date no corrective or preventive actions are planned.S+n will monitor this device for similar issues.
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