Internal complaint reference (b)(4).The reported device, used in treatment, was received for evaluation.There was a relationship found between the returned device and the reported incident.A review of device records showed there were no indications to suggest that the product did not meet manufacturing specification upon release for distribution.A complaint history review concluded this was a repeat issue.A visual inspection was performed and no deficiencies were observed.A functional test revealed that the left pedal did not function properly.The complaint was verified and the root cause was associated with electrical component failure.Factors, which could have contributed to the reported event include fatigue from repeated bending of the cord during extended use and crushing or shear force induced on the cord inconsistent with normal use.No containment or corrective actions are recommended at this time.
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