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Model Number H700977 |
Device Problems
Computer Software Problem (1112); Failure to Deliver Energy (1211)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/28/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The investigation revealed that after the workmate claris v.1.2 software upgrade, the workmate claris dws screen turns black/blank and the user needs to reboot the system to regain functionality.
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Event Description
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During the procedure, there was no pacing output.There were additionally anomalies encountered in software version 1.2.The device was power cycled and the issue was resolved.The procedure was completed without further issue.There were no adverse consequences to the patient.The device was retained by the customer.
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Manufacturer Narrative
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Additional data: g3, h2, h10 corrected data: h6.
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Search Alerts/Recalls
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