Unique identifier (udi) # (b)(4).The last calibration was performed on (b)(6) 2021.Calibration and qc were within specification.The alarm trace and pre-analytical sample handling details were requested, but not provided.The field service representative verified alignments and made adjustments, inspected probes and seals, and performed a precision test for creatinine with results within specifications.The investigation did not identify a product problem.The cause of the event could not be determined.
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The initial reporter received questionable creatinine plus ver.2 results for one (1) patient sample on a cobas 8000 c701 module, serial number (b)(4).The initial result was 3.67 mg/dl.Reagent lot number 53373401 was used to obtain the result.The initial result was reported to the patient's provider, who ordered additional blood tests and a new sample was drawn.The result from the new sample was (b)(6) so the initial sample was retested.A numerical value for the result from the second sample was not provided.The repeat result from the initial sample was 0.78 mg/dl and was obtained on a different c701 analyzer.This result was deemed correct.The reagent lot number and expiration date that was used to obtain the result is unknown.The initial sample was repeated again and the result was 0.87 mg/dl.This result was obtained on the same analyzer that was used to obtain the initial result.Reagent lot number 53663901 with an expiration date of 30-nov-2021 was used to obtain the result of 0.87 mg/dl.
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