(b)(4).Report source, foreign - event occurred in (b)(6).The device manufacturing quality record indicates that the released product met all requirements to perform as intended.The investigation is in progress.Once the investigation has been completed, a follow-up mdr will be submitted.If any further information is found which would change or alter any conclusion or information, a supplemental will be filed accordingly.
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It was reported that a product has been implanted on (b)(6) 2021 whereas the expiration date was (b)(6) 2021.It has also been reported that the stock control has not been performed by zimmer biomet sales representative since 6 months which leads to several stock-out.The instrumentalist was aware of the surgery but forgot to verify expiration dates one week before the surgery.The day of the surgery, the surgeon planned to implant an exception femoral stem size 7, however, during the trials, he realized that size 7 would not fit and that it would take size 8.However, size 8 was expired and surgeon had no other choice to implant the expired stem.
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It was reported that a product has been implanted on (b)(6) 2021 whereas the expiration date was april 10, 2021.It has also been reported that the stock control has not been performed by zimmer biomet sales representative since 6 months which leads to several stock-out.The instrumentalist was aware of the surgery but forgot to verify expiration dates one week before the surgery.The day of the surgery, the surgeon planned to implant an exception femoral stem size 7, however, during the trials, he realized that size 7 would not fit and that it would take size 8.However, size 8 was expired and surgeon had no other choice to implant the expired stem.
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(b)(4) this follow-up report is being submitted to relay additional information.The following section has been updated : b4, g3, g6, h1, h2, h3, h5, h6 and h10.The product label received shows that the expiration date of the exception stem reference ps126y08 and batch 0001116228 is april 10, 2021 which correspond to the date mentioned in zimmer biomet erp.So the information reported in the label was right.Moreover, the initial surgery date reported was may 04, 2021 which is 24 days after the expiration date.The product analysis can't be performed as the product was not returned.Due to internal issues, the range of product involved in the event (exception stems) was not supplied and prevented the sales representative to exchange the expired products for 6 months.The issue is now solved at zimmer biomet.According to the sales representative, the exchange of expired products is under zimmer biomet switzerland responsibility.However, the hospital has to perform its stock control of expired implants before surgeries.A complaint extract was done regarding expired product implanted: - 1 complaint (1 product), this one included, has been recorded on standard femoral stem exception -cementless- 5°42- 12/14 - right s8, reference (b)(4), from january 01, 2018 to may 26, 2021.- 1 complaint (1 product), this one included, has been recorded on standard femoral stem exception -cementless- 5°42- 12/14 - right s8, reference (b)(4), batch 0001116228.Investigation results concluded that the reported event was due to a combination of circumstances.Indeed, due to internal issues, products distribution was blocked during the past 6 months, which cause backorders and prevent the sales representative to exchange the expired products at the hospital.On the other hand, the hospital is responsible of its stock control, that implies that the hospital needs to control products expiration dates before surgeries, which was not performed in the current event.A summary of the investigation was sent to the complainant conveying proper use of the device.A summary of the investigation has been transmitted to the customer.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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