Catalog Number 06506780160 |
Device Problems
Incorrect, Inadequate or Imprecise Result or Readings (1535); High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/01/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Unique identifier (udi): (b)(4).The customer declined a service visit.
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Event Description
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The initial reporter questioned dilution results for multiple patient samples tested for elecsys vitamin d (vitamin d) on a cobas 6000 e 601 module.The customer provided an example for 1 patient sample.The initial result was 60 ng/ml with a data flag.The sample was manually diluted 1:3 with a result of approximately 30 ng/ml.Since the diluted result did not match the initial result, the customer repeated the sample with a result of 30 ng/ml.The repeat result was believed to be correct and was reported outside of the laboratory.Product labeling states "the recommended dilution is 1:2.The concentration of the diluted sample must be > 25.0 ng/ml." the customer has switched to using the recommended dilution of 1:2.The e601 module serial number was (b)(4).
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Manufacturer Narrative
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Section b1, product problem was updated.
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Manufacturer Narrative
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Calibration and qc were acceptable.The customer manually diluted the sample using a 1:3 dilution.Product labeling states: "samples with vitamin d (25-oh) concentrations above the measuring range can be manually diluted with diluent universal.The recommended dilution is 1:2.The concentration of the diluted sample must be > 25.0 ng/ml(> 62.5 nmol/l).After manual dilution, multiply the results by the dilution factor 2." the investigation determined the event was due to a product handling issue at the customer site.
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Search Alerts/Recalls
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