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Model Number 72204044 |
Device Problem
Device Markings/Labelling Problem (2911)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 05/11/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Internal complaint reference: case: (b)(4).
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Event Description
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It was reported that during an arthroscopy, there was no laser mark engraved on the dedicated guide wire of the retrograde, the device could not be measured depth and used properly.The procedure was completed with a s+n back-up device.No significant delay was reported, and no patient injury or other complications were reported.
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Manufacturer Narrative
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H3, h6: the reported device, used in treatment, was received for evaluation.There was no relationship found between the returned device and the reported incident.A review of the drill tip guidewire laser markings found laser markings are required and are specified.A visual inspection found scratches on the blade, proximal end and on the laser mark.The laser mark was present.A review of the customer provided image shows a blurry image of a device without a laser mark.There is no product identification information shown on the device.A review of device records showed there were no indications to suggest that the product did not meet manufacturing specification upon release for distribution.A complaint history review concluded this was an isolated event.The complaint was not verified and the root cause could not be determined since the reported malfunction could not be duplicated during the product evaluation process.The returned device contained the appropriate laser markings and the provided images could not confirm the product identification information, please refer to the instructions for use for recommendations on proper use of the device and potential troubleshooting methods to prevent future reoccurrence of the reported event.No containment or corrective actions are recommended at this time.
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Manufacturer Narrative
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H3, h6: the reported device, used in treatment, was received for evaluation.There was a relationship found between the pictured device and the reported incident.A review of a process summary from the supplier found laser marking is performed and visual verification occurs during operation.A review of the drill tip guidewire laser markings found laser markings are required and the location is specified.A visual inspection found scratches on the blade, proximal end, and on the laser mark.The laser mark was present.A review of the customer provided image shows two devices; one with a laser mark and one without a laser mark.There is no product identification information shown on the device.A review of device records showed there were no indications to suggest that the product did not meet manufacturing specification upon release for distribution.A complaint history review concluded this was an isolated event.The complaint was confirmed, but the root cause could not be determined since the reported malfunction could not be duplicated during the product evaluation process.Factors that could have contributed to the investigation findings include the return of an incorrect device, or the comparison of two different part numbers.No containment or corrective actions are recommended at this time.
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Search Alerts/Recalls
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