Investigation summary: the complaint investigation for discrepant results when using the bd max pcr cartridge 24 ea (ref# 447519) lot 1019554 was performed by the review of the manufacturing records, analysis of the customer¿s data and verification of complaints history.Review of the manufacturing records of the bd max pcr cartridge 24 ea indicated that lot 1019554 was manufactured according to specified requirements.Customer reported increase of false positive results from the public health laboratory evaluative panel for the bd max sars cov-2 test as well as an increased number of tests with atypical curves, in which only 1 gene is amplified when using bd max pcr cartridge 24 ea lot 1019554.Customer provided the database from instrument (b)(4) as well as pdf files of runs mentioned in the complaint ((b)(4)) for the investigation.The customer¿s udp settings were verified and the result logic parameters were set in accordance with the bd sars-cov-2 reagents instruction for use.Analysis of the customer¿s database revealed a total of (b)(4) samples tested with the bd sars-cov-2 reagent kit since the beginning of use (between (b)(6) 2020 and (b)(6) 2021).Analysis of this period shows fluctuations in the overall rate of positive results with no abnormal increase.This is also true for samples with only n1 target positive results.Analysis by cartridge kit lot, as well as by different instruments, revealed no issue.Manual pcr curve adjudication was conducted across all the suspected false n1 positive samples identified by the customer (5 samples: (b)(4) /position a1, (b)(4) /positions b2, b6 & b10 and (b)(4)/position a6).Pcr curves analysis revealed late and low amplification for n1 target only, but true, positive results.As mentioned in the package insert, detection of one or both targets (n1 and/or n2) is considered positive.Low positive samples can occur due to viral titers in the specimen being at or near the limit of detection (lod) of the assay or through environmental or cross contamination introduced during the sample preparation at the customer¿s site.Moreover, limit of detection can vary between different assays.Nevertheless, manual curve adjudication has limitations; visual examination of pcr curves for low signal is a conservative assessment of the data.No issue with the cartridge is suspected.There is no indication of an increase in complaints for discrepant results when using the bd max pcr cartridge 24 ea lot 1019554.The root cause was not identified.No product issue is suspected.Bd cannot confirm the complaint based on the investigation that was performed.Bd did not initiate a corrective and preventive action (capa).Bd quality will continue to monitor for trends.
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