Pr (b)(4) follow-up emdr for device evaluation: three photos and one sample of lot 0001373678 was provided to our quality team for investigation.During visual inspection it was observed that the pouch is not sealed correctly.The seal in the pouch appears to be incomplete; therefore, the reported failure could be verified.A review of the internal manufacturing device records and raw material history files for reported lot 0001373678 was performed and no recorded quality problems or rejections related to this incident were found.Product undergoes inspections throughout manufacturing, including verification that the package seal is complete and free from defects, no issues related to the reported incident were identified, all procedural and functional requirements for product release have been met.A review of machine records verified that all machine parameters were within required limits, there was no evidence that any corrective maintenance was performed on the sealing machines.Based on the available information we are not able to identify a definitive root cause at this time.Complaints received for this device and defect will continue to be monitored for future occurrences.H3 other text : see manufacturer here.
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