Model Number 10094141 |
Device Problem
Mechanical Problem (1384)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 06/14/2021 |
Event Type
malfunction
|
Manufacturer Narrative
|
Siemens is conducting a thorough investigation of the reported events.As this event is under investigation, a root cause has not yet been determined.A supplement report will be filed upon completion of the investigation.
|
|
Event Description
|
It was reported to siemens that a malfunction occurred while operating the artis zee biplane system.During an interventional procedure, the user reported a problem setting up 3d.The procedure was continued and completed on an alternate system.We are unaware of any impact to the state of health of the patient involved.Siemens has requested additional information in order to conduct an investigation of the reported event.
|
|
Manufacturer Narrative
|
The investigation was completed by our experts.A potentiometer is responsible to provide information about system positions.The investigation of the provided log files showed that the system had detected a mismatch of information from two sensors (potentiometer and encoder).Consequently, the system changed its mode to the "reduced stand/table speed" and displayed this message to the user.The reduced speed mentioned above is a mitigation for such cases; it is described accordingly in the instruction for use (ifu)'.It is to be noted that the x-ray functionality was still available to the operator as wells as table movements with reduced speed while using the override mode.Upon investigation the involved siemens local service engineer checked the system and found a defect in the potentiometer.The cause of the defective potentiometer could not be determined.Following the hardware replacement, there were no further issues identified.Thus, the hardware issue was determined as the relevant root cause.
|
|
Search Alerts/Recalls
|