(b)(6) is the initial importer of the device which is a bath bench.Drive became aware of the incident through a legal notice.We have not received the device for evaluation of root cause.We are filing this report in an overabundance of caution.A follow-up will be submitted when additional data becomes available.The end-user went swimming as part of his recovery from prior back surgery.After finishing swimming, he went to take a shower.When he tried to utilize the chair, he fell and hit his head against the towel wall, then fell hit the other side on the floor injuring his face, jaw, teeth and incurring loss of consciousness.Security called the paramedics and end-user was transported to the hospital.No additional information is available.
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