The sample is reported to be available, but has not yet been received by the manufacturer.A review of the device history record is not possible as no lot number was provided.All information reasonably known as of 28 jun 2021 has been included in this health authority report.Should additional information be obtained, a follow-up health authority report will be provided.Avanos medical inc.Has no independent knowledge of the event reported but is relaying the information that was provided by the user facility where the incident occurred.This product incident is documented in the avanos medical complaint database and identified as complaint (b)(4).
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Corrected: a2 patient age corrected from days to years.One used ng (nasogastric) tube was returned for evaluation.The stylet used in the reported event was not returned.The ng tube was infused with water, and tears/holes were noted along the tube.There were also areas of uneven/jagged/wrinkled surfaces along the tube.The tube was cut and the inside found to have lines and indentation along the inner walls.The complaint is confirmed as reported, and the root cause is most likely use related, as the event most likely occurred as a result of the user not flushing the tube prior to stylet removal, as described in the instructions for use.All information reasonably known as of 27 jul 2021 has been included in this health authority report.Should additional information be obtained, a follow-up health authority report will be provided.The information provided by avanos medical inc.Represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to avanos medical inc.Avanos medical inc.Has no independent knowledge of the event reported but is relaying the information that was provided by the user facility where the incident occurred.This product incident is documented in the avanos medical complaint database and identified as complaint (b)(4).This information is submitted pursuant to 21cfr803, in compliance with the medical device reporting requirement and should not be considered to be an admission that an avanos medical inc.Product is defective or caused serious injury.
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