Model Number 8888571299 |
Device Problem
Detachment of Device or Device Component (2907)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/29/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The incident sample has been requested but to date has not been received for evaluation. if the sample is received, or if additional information pertinent to the incident is obtained a follow-up report will be submitted. as part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.
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Event Description
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The customer reported that one of the hoses disconnected from the drain and cannot be reconnected as there is no vacuum generation in the circuit.There was no patient involvement.
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Manufacturer Narrative
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Section d4 has been updated to reflect the corrected lot number (20a055fhx) provided by the customer. .
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Manufacturer Narrative
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The device history record was reviewed and indicated that the product was released accomplishing all quality standards.One unused sample was received for the investigation.The sample was reviewed by production and quality personnel and the reported issue was confirmed; the patient tube was not pushed fully onto the vessel until it met the top of the vessel, causing it to lift.A root cause analysis determined that this issue occurred as a result of the standard work instructions not being correctly followed during assembly.The sample was shown to all operators trained on the work step and a quality alert was issued to heighten awareness.All operators trained on the process have completed role testing to ensure that they are completing the task correctly.This complaint will be used for tracking and trending purposes.
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Search Alerts/Recalls
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