The patient came in for an irrigation and debridement of a wound with the possibility of the veptr spine instrumentation having to be removed.An incision was made near the wound and dissected down to the implant and the rods were not together.Part of the one rod was sheared off, the opposite side of the rod was sheared and sticking off of the side.This should have been one piece.Manufacturer response for veptr rod, (brand not provided) (per site reporter).Initial contact: approximately 4 months ago.Response from vendor: asking if it was cleaned through spd.(hospital unable to assure that an implanted device would not contain biohazard material).The next day: hospital requested biohazard return kit to return to vendor for evaluation.(no response).3 days later: hospital requested biohazard return kit to return to vendor for evaluation and asked for internal complaint number.(no response).Approximately 1 month later: hospital requested an update on original request.(no response).Provider requested response from the vendor.(no response).
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