(b)(4).Method: the complaint pt101 airvo 2 humidifier was received at fisher & paykel healthcare (f&p) in new zealand where it was visually inspected, and performance tested.Results: visual inspection of the subject pt101 airvo 2 humidifier revealed no signs of external or impact damage.The unit was powered on and displayed e1 error code.Further inspection revealed there was no water ingress inside the unit; however, the blower had rusted bearings which could result in increased friction on the main rotor shaft and can affect the motor functionality.Conclusion: we are unable to determine the cause of the reported event.However, the most likely cause of the reported event is due to water ingress incurred over the lifetime of the product.It should be noted that the subject pt101 airvo 2 humidifier is over five years old.When an e1 error code is triggered, an audible alarm will sound and a visual alarm will display 'fault e1' and 'if error persists, do not use the unit'.The airvo 2 humidifier is designed to provide humidification therapy to spontaneously breathing patients who are not dependent on mechanical respiratory support.The airvo 2 user instruction specifies the following information: the unit is not intended for life support.Appropriate patient monitoring must be used at all times.Use continuous oxygen monitoring on patients who would desaturate significantly in the event of disruption of their oxygen supply.Do not store or use the unit where it can fall or be pulled into water.If water has entered the unit enclosure, disconnect the power cord and discontinue use.Never operate the unit if: it has been dropped or damaged, it has a damaged power cord or plug, it has been dropped into water.
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