The issue was investigated in detail.The investigation of the provided pictures and the received information showed that the missing tip has no impact to the safety use and attachment of the foot support.The plastic tip improves slipping of the foot support at the tabletop.The safety use and the attachment of the foot support at customer site was checked and confirmed by a local service technician.However, since the customer had concerns about the safety, the foot support was exchanged.With the new foot support, the wobbling appeared to be less.Due to tolerances in the tabletop and foot support, parts with maximum tolerance may have more play than in general when they come together.This could give the user the impression that the parts were wobbling and not safe for use.Since the replaced foot support was already scrapped at the concerned customer site, there was no possibility to get this part for a deeper root cause analysis.Therefore, the cause of the issue could not be determined.
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