Model Number 420579 |
Device Problems
Computer Software Problem (1112); Patient-Device Incompatibility (2682)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/01/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Product complaint # (b)(4).If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Event Description
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Patient plan did not align with patient anatomy, per sales rep.
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Manufacturer Narrative
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Product complaint # = > (b)(4) investigation summary = > an investigation confirmed the reported event.The issue was escalated per pie-1999025.Capa-10805 has been initiated.Nr-0164326 has been initiated for all affected lots.Depuy considers the investigation closed.Should additional info be received, the investigation will be re-opened as necessary.Device history lot = > the investigation has found a coding error in the trumatch v3 software that caused the virtual alignment of the anatomical markers on the series of ct scans by the segmentation software not to occur.The result is incorrectly dimensioned instrument sets (cutting guides, pinning guides and surgical plans) that do not correctly align the leg.The error in the software occurred in update from v2 to v3 of the siemens segmentation fast 3d which was implemented on (b)(6)-2021.
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Manufacturer Narrative
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Product complaint # (b)(4).Updated medical device problem code.Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.
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Manufacturer Narrative
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Product complaint # (b)(4).Corrected date received by manufacturer (g3) for (b)(4) to (b)(6) 2022.Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.
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Manufacturer Narrative
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Product complaint # (b)(4).Investigation summary: an investigation confirmed the reported event.The issue was escalated per (b)(4).Capa-10805 has been initiated.(b)(4) has been initiated for all affected lots.Depuy considers the investigation closed.Should additional info be received, the investigation will be re-opened as necessary.Device history lot: the investigation has found a coding error in the trumatch v3 software that caused the virtual alignment of the anatomical markers on the series of ct scans by the segmentation software not to occur.The result is incorrectly dimensioned instrument sets (cutting guides, pinning guides and surgical plans) that do not correctly align the leg.The error in the software occurred in update from v2 to v3 of the siemens segmentation fast 3d which was implemented on 26-april-2021.
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Search Alerts/Recalls
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