At this time, product has not yet been returned.An investigation has been performed for the reported complaint, and it has been determined that there was no indication that the product did not meet specification.Sensor kit expiration date is 29 feb 2020.Medical event associated with this complaint case occurred on (b)(6) 2021 which confirms the usage of the device beyond the useful life of the device.Additional investigation activities are not required as the device met specification when it was released and throughout its lifespan.If the product is returned, a physical investigation will be performed and a follow-up report submitted.The device manufacturing date is unknown.The date entered is the date abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.
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A customer reported that the freestyle libre sensor needle became stuck in sensor and sensor was unable to apply.The customer subsequently began to experience diarrhea and body pain, and had contact with a healthcare professional.The customer reported a blood glucose result of 700 mg/dl, and the customer was treated with insulin via iv and pain killers for a diagnosis of hyperglycemia.There was no report of death or permanent injury associated with this event.
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