H10: manufacturing review: a review of manufacturing records was not performed, as additional complaints have not been reported for this lot.Based on the information available it is not reasonably suggested that a manufacturing process may have caused or contributed to the reported issue.However, the lot history records of this lot were reviewed with special attention to the manufacturing and inspection of this product and the product was found to have met the specification prior to shipment.Investigation summary: the stent delivery system was returned without original packaging.No defect of the stent delivery system could be identified.The investigation is inconclusive for reported issues.Based on the information available a definitive root cause for the reported issue could not be determined.Labeling review: in reviewing the relevant labeling for this product the potential issue was found addressed.The instruction for use states: "examine the packaging and delivery system to determine whether there is any damage or whether the sterile barrier has been compromised.Do not use the device if any of these conditions are observed." in addition the instruction for use states: "store in a cool, dry place.Keep away from sunlight." h10: d4 (expiry date: 02/2023), g3.H11: d4 (medical device lot number), h6 (method, result, conclusion).H11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : see h10.
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